Customer support chatbot


T-Mobile Czech Republic and Slovak Telekom want to create a chatbot engine that will improve their customer services, with the ultimate aim of not just answering customers’ questions, but solving their problems, 24/7.

​The problem

They need a chatbot with a unique understanding of Czech and Slovak languages.

Our solution

We created a bespoke chatbot to answer simple questions and are continuing development to enable it to deal with more complex solutions in the future. Answering questions automatically gives front-line employees more time to focus on high value-added work.

​Solution features

  • GoodAI’s Goodbot NLP technology

Contact us

Contact our experts now:

Join GoodAI

Are you keen on making a meaningful impact? Interested in joining the GoodAI team?

View open positions


If you are interested in collaborating with us through GoodAI grants, or other projects get in touch!

Start working with us