Background
T-Mobile Czech Republic and Slovak Telekom want to create a chatbot engine that will improve their customer services, with the ultimate aim of not just answering customers’ questions, but solving their problems, 24/7.
The problem
They need a chatbot with a unique understanding of Czech and Slovak languages.
Our solution
We created a bespoke chatbot to answer simple questions and are continuing development to enable it to deal with more complex solutions in the future. Answering questions automatically gives front-line employees more time to focus on high value-added work.
Solution features
- GoodAI’s Goodbot NLP technology
Contact us
Contact our experts now: applied@goodai.com.
